Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

Eligibility for Returns:

• Returns are accepted within 30 days of the delivery date.
• Items must be in their original condition, unused, and with all original packaging and tags.
• Certain products, including personalized or custom-made items, are non-returnable.

How to Return:

1. Request a Return: Contact our customer support team at support@uniqebuy.com to initiate a return. Please provide your order number and reason for return.
2. Return Authorization: Once your return is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item.
3. Package the Item: Repack the item securely in its original packaging and include the RA number.
4. Ship the Return: Send the package to the address provided by our customer support team. You are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds:

• Refunds will be processed once the returned item is received and inspected. Please allow 7-10 business days for the refund to be processed and reflected in your original payment method.
• Shipping costs are non-refundable unless the return is due to a defect or error on our part.

Exchanges:

• We do not offer direct exchanges. If you would like a different item, please return the original item and place a new order.

Defective or Incorrect Items:

• If you receive a defective or incorrect item, please contact us within 7 days of receipt for a full refund or replacement.

Questions:

• If you have any questions about our return policy, please reach out to our customer support team at support@uniqebuy.com.

Thank you for your understanding and cooperation. We appreciate your business